About eCommerce Seal (eFada)
A system for granting an eCommerce seal for the commercial companies and establishments to be displayed on their eStores/eMarketplaces after fulfilling the registration requirements. The eCommerce seal (eFada) states that the eStore/eMarketplace is registered and active in the records of the Ministry of Industry and Commerce and is authorized to practice eCommerce
eCommerce Seal (eFada) Objectives
1. Enhance the trust in the field of eCommerce
2. Encourage the consumers engagement with eCommerce Platforms (eStores and eMarketplaces)
3. Giving credibility to eCommerce Platforms
4. Encourage digital transformation for the commercial companies and establishments
5. Elevate the standards of eCommerce Platforms
Targeted Audience
1. Companies
2. Establishments
3. Consumers
The eCommerce Seal (eFada) shall be displayed on the eCommerce platforms after fulfilling the following registration requirements:
- The commercial registration must be active.
- Up and running eCommerce Platform (website or mobile application) which contains the following components:
- The eCommerce platform must have a secure ePayment method.
- Availability of a Refund and Exchange policy, Terms of Use, and Data Protection policy on the eCommerce platform.
- The eCommerce platform must have an active shopping cart.
- The eCommerce platform must offer delivery service to customers.
Application steps to obtain eCommerce Seal (eFada)
Steps on reporting a misuse through eCommerce Seal (eFada) System
Steps to verify that the eCommerce platform is registered in eCommerce Seal (eFada) System
