The eCommerce Champions Overseas Program seminars concluded on Saturday, June 25, 2022, under the patronage of HE Mr. Zayed R. Alzayani, Minister of Industry and Commerce in collaboration with Export Bahrain, (BIBF) and Tamkeen, with the participation of a group of mentoring companies including Annada Brand, Traditional Trends, True Active, Arihant Jewellers and Eatco.
The first seminars were initiated by True Active and mentored by Dana Zubari, which discussed the importance of the digital transition of businesses and how to achieve customer satisfaction through online shopping, she also demonstrated the importance of selecting logistics providers according to the exports scale as well as partnering with distributors outside the Kingdom of Bahrain and reviewing marketing methods available to facilitate the company's access to the global markets.
The program's series of mentoring sessions organized by Arihant Jewellers, continued, where the leading mentor Ms. Maryam Ghazi demonstrated the company's exports journey through eCommerce by taking advantage of the solutions offered by Export Bahrain and demonstrated the importance of digital transition to increase the company's profits and enable the company to export and reach number of countries including GCC, Great Britain and USA. Solutions to improve product standards and exports service through eCommerce were also introduced in addition to the challenges the company has faced and how to overcome them.
Traditional Trends elaborated on its experience in exports through eCommerce, whereas leading mentor Dalal Hussain presented a range of topics related to eCommerce and exports. As well as hosting a number of eCommerce support service providers to showcase the advantages of implementing the services these companies provide in the field of eCommerce and exports.
Eatco also presented its mentoring sessions which was held by leading mentor Mr. Hadi Dawani, who discussed exports outcomes and its impact on expansion and reaching different markets by taking advantage of their requirements. He also explained how to benefit from the services provided by supporters in the Kingdom of Bahrain such as the Ministry of Industry and Commerce, Export Bahrain, Tamkeen and other related entities. He also noted the importance of applying the necessary standards for market access such as branding, product marketing and how to analyze data. In addition to demonstrating the leading mentor experience in eCommerce and exports and potential difficulties faced when switching to eCommerce and exports and how to overcome them.
The series of mentoring workshops was concluded by Annada Brand, presented by leading mentor Ms. Nada Alawi, focusing on the importance of eCommerce transition by focusing on reducing operational expenses and having greater access to customers. She also illustrated the most important elements of a successful online store such as choosing the right platform, designing appropriate product display images, providing different payment methods and providing delivery services. She also discussed ways of creating an integrated journey for the customer by paying attention to packaging, displaying product information, providing ways to communicate with the online store through chat and displaying a detailed list of communication information and social media channels.
Companies and institutions that qualify from this program will be selected and awarded the title of (eCommerce Champion Overseas) based on the program of work that will be provided by the companies benefiting from the transition to eCommerce and exporting abroad.
