The Minister of Industry, Commerce & Tourism Mr. Zayed R. Alzayani confirmed Ministry’s keenness to provide better services and enhance an effective communication with the beneficiaries of these services from within and outside the country, in implementation of the directives of the leadership and the government.

This came during a meeting with Tawasul team, confirming that receiving Customer Service Excellence Award for customer support via “Tawasul”, which was organized by the Government Forum 2017 under the patronage of HRH Prince Khalifa bin Salman Al Khalifa, is an incentive for the ministry to do more to serve the investors to get the best ways and practices that contribute in facilitating business in all sectors.

The minister praised the efforts undertaken by “Tawasul” team and Ministry’s employees.
It should be noted that the Ministry joined “Tawasul” system in August 2014. The total number of cases received about 1,100 from inside and outside the Kingdom.