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FAQ

Information Systems

1. Retail sale via Internet (ISIC4 Code 4791)

This activity includes retail sale activities carried out through the internet, in which consumers make choices based on information provided in an electronic store, as well as perform the selection and payment online.

2. Operations of eMarketplaces / websites / web portals (ISIC4 Code 6312)

This activity includes:

- Operation of an eMarketplace where products of other licensed businesses are displayed, listed, or advertised (i.e. the products are not owned by the commercial registration owner of the eMarketplace).

- Operation of web sites/mobile applications that use a search engine to generate and maintain extensive databases of Internet addresses and content in an easily searchable format

- Operation of other websites/mobile applications that act as portals to the Internet, such as media sites providing periodically updated content

- Operation of websites/mobile applications that employ cloud computing and network orchestration to provision services. For example, websites/mobile applications that connect suppliers with end-users

- The source of revenue from this activity could be from subscription, registration, commission, etc.

- If the owner of the commercial registration under this activity is intending to buy products to resell them via the eMarketplace, the following activity should be obtained “Retail Sale via the internet" (ISIC Code 4791)

1. Provide a domain URL (Up and running Website) for the commercial registration.

2. Have in place a Returns & refund policy, terms of use policy and consumer protection policy

3. Provide a secured electronic payment method

4. Provide an active shopping cart

5. Provide goods delivery service to the consumers

6. Products offered for sale must not include heavy machinery, vehicles, weapons, alcoholic drinks, pesticides and other products that require approvals from other official authorities.​

If the activity is practiced as a virtual CR “Sijili" the following shall apply:

Licensing requirements for Retail sale via Internet activity through a virtual CR “Sijili":

1. The applicant shall be a Bahraini National.

2. The applicant shall neither be the owner of a sole proprietorship or single-person company nor a director or member of any business (the person who is a shareholder of a company is allowed, provided that he is not a manager or director thereof).

3. The applicant shall conduct business through the form of sole proprietorship only

4. A permanent mailing address shall be provided

5. The applicant shall have an active website for the virtual commercial store.

6. The applicant shall only buy products for selling from the local market

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Trading in the following activities is prohibited for those practicing retail sale via the internet through a virtual CR “Sijili":

1. Food and beverages

2. Medical equipment and products

3. Pharmaceutical and medical goods

4. Industrial chemicals

5. Oil and gas products

6. Tobacco products

7. Fertilizers, soil amendments and pesticides

8. Selling live animals

9. Waste and scrap

10. Heavy machinery

11. Weapons

12. Other products that require approvals from the related entities

1. The address/link of the eMarketplace must be provided in the dedicated field in Sijilat before commencing any business operations

2. An online payment method must be provided as one of the options available to pay

3. The listed products and services on the eMarketplace must belong to licensed and registered companies or commercial establishments.

4. The eMarketplace owner should declare the names of companies and commercial establishments that are willing to sell their products and services​

Information Systems Directorate

Manama – Sea Front

Financial Harbour Gate – Bahrain Financial Harbour

P.O. Box 60667.

- Manama \ Bahrain

Telephone:

 (+973) 17574806​

(+973) 17959008​​

Fax: (+973) 17530276

Working hours: Sunday to Thursday, from 7:30a.m. to 2:00p.m.

Or send us your inquiries via email on:

info@mall.bh​