As part of ongoing government efforts to improve service quality and reengineer procedures, the Ministry of Industry and Commerce has developed the Industrial Plot Survey service, enabling survey procedures to be completed fully online through automation and fewer required approvals. This initiative simplifies processes and enhances the investor experience.
The enhanced service is now provided entirely through electronic channels, allowing engineering offices to receive industrial plot coordinates directly through the system without the need for in-person visits, reducing time and effort for investors. The number of procedural steps has been reduced, service requirements lowered by 25%, and application status tracking made available electronically, enhancing transparency.
Ms. Eman Ahmed Al Doseri, Undersecretary of the Ministry of Industry and Commerce, stated that the service reflects the Ministry’s adoption of innovative digital solutions to improve efficiency, optimize resources, and enhance transparency. She added that the launch underscores the Ministry’s commitment to improving services and user experience in line with the government’s digital transformation efforts.