Ministry of Industry, Commerce and Tourism seeks to take an active role in
developing the national economy by encouraging and promoting inward investment
and organic business development and by providing high quality facilities and
services to investors, whilst adhering to Bahrain’s multilateral
commitments, international standards and best practices, for the
well-being of consumers and the community at large; And our belief in the
importance of promoting e-attendees via an easy and innovative channels of
connection and communication process with various segments of society. We are
keen to interact with clients across sites and applications of social
networking in a professional manner to achieve their satisfaction.
The purpose of
The purpose of
the eParticipation policy is to develop the necessary rules and regulations
that will regulate the use of eParticipation tools and to clarify the
procedures and responsibilities involved in this process to be as a reference
for managing the various aspects of electronic participation in an optimal
manner ,and in order to achieve the objectives for which it was found. And due
to its effective impact in providing the scientific awareness and knowledge
necessary for the success of electronic participation practices.
The e-participation policy applies
to all topics, opinions, discussions and surveys that are offered and are
traded through the electronic participation tools provided by the Ministry of
Industry, Commerce and Tourism through the website or through social networking
sites and applications, whether they are submitted using computers,smart mobile
devices and tablets.
Audience and Supervision Policy:
Ministry of Industry, Commerce and Tourism welcomes all segments of the public to
make their comments and opinions available. Their interventions will be appreciated
and will be taken into consideration as an important reference in discussing
improvements and developments to our services. Provided that such views are not:
- Security threats.
- Including inappropriate language.
- Violating the privacy of others or
offensive to others.
- Violating the local laws.
- Improper, obscene or defamatory.
- Including spam or promoting trade.
- Interpreted as prejudicial or
prejudicial to any part of society based on race, color, nationality,
religion or status and the like.
- Including group or political
- Violation of intellectual property
Failure to comply with
this policy can result in the participant being withheld.
commitment to the public
We will discuss you and always treat you with respect and attention.
We will communicate with you through a cooperative, knowledgeable staff, which understands your needs and can answer your queries.
We will respond to your inquiries in time and without delay.
We will provide you with accurate information and proper service procedures.
We will be present to communicate with you in times and via channels and sites that are proper to you as much as possible.
We will welcome your comments and suggestions to share the development of our services with you.
The Ministry of Industry, Commerce and
Tourism is not responsible for the
opinions expressed as they reflect the ideas of their personal owners.